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Frequently Asked Questions

General Questions

The Orange Card is Australia's premier Learning Management System (LMS) specializing in compliance training and professional development. We transform regulatory requirements into opportunities for growth and cultural development, serving businesses across Australia.

  • • Australian businesses of all sizes
  • • Organizations requiring compliance training
  • • Individual learners seeking professional development
  • • Training instructors and content creators
  • • HR managers and training coordinators

  • • Australian compliance expertise
  • • User-centric design
  • • Cutting-edge technology with AI-driven analytics
  • • Comprehensive support
  • • Scalable solutions
  • • SCORM 1.2 compliance
  • • 50+ years of combined education experience

Pricing & Plans

All prices exclude GST

LAUNCH Package (Small Business):
  • • Up to 19 employees
  • • $285/month
  • • $15 per person
  • • Monthly billing
  • • No volume discount
SCALE Package (Medium Business):
  • • 20-199 employees
  • • From $2,898.82/month
  • • $14.57 per person
  • • 3% volume discount
  • • Monthly billing
TRANSFORM Package (Enterprise):
  • • 200+ employees
  • • Custom pricing
  • • Volume discounts up to 40%
  • • Flexible billing options

LAUNCH Package includes:
  • • Basic compliance courses
  • • Automated reminders
  • • Simple reporting
  • • Essential support
  • • Standard course templates
  • • Basic analytics
SCALE Package includes:
  • • Advanced compliance courses
  • • Custom course creation
  • • Advanced analytics
  • • Multi-department management
  • • Priority support
  • • API access
  • • Role-based assignments
TRANSFORM Package includes:
  • • Full platform customization
  • • White-label options
  • • Global compliance
  • • Enterprise integration
  • • Dedicated support team
  • • Custom development
  • • Unlimited users

Courses & Content

Current Compliance Modules:
  • • RESPECT@WORK Empowering Respect
  • • RESPECT@WORK Positive Duty
  • • Closing Loopholes: Right to Disconnect
  • • Next Steps: AOD (Alcohol and Other Drugs)
Upcoming Modules:
  • • Cybersecurity Made Simple
  • • Mastering Email Etiquette Fundamentals
  • • Disability Awareness

Yes, we offer customized learning paths and interactive content tailored to your organization's specific needs. Our platform allows for:

  • • Custom course creation
  • • Branded content
  • • Industry-specific modifications
  • • Role-based learning paths

Technical & Support

  • • 24/7 Technical Operations
  • • 12-hour Standard Response Time
  • • Australian-based support team
  • • Multi-channel assistance
  • • Personalized guidance
  • • Advanced cybersecurity
  • • Custom software development
  • • Business process automation

Yes, our LMS offers full mobile optimization for learning on-the-go, allowing users to access training content from any device.

We maintain the highest standards of data security through:

  • • Partnership with Logismos for advanced cybersecurity
  • • Regular security updates
  • • Secure data storage
  • • Encrypted communications
  • • Regular system monitoring

Instructor Program

Revenue Structure:
  • • 70/30 revenue sharing model
  • • Monthly payments
  • • Performance tracking
  • • Analytics dashboard
Support Provided:
  • • Course creation tools
  • • Marketing support
  • • Technical assistance
  • • Content guidelines
  • • Community features

Instructors can join our platform by:

  • • Applying through our website
  • • Meeting our quality standards
  • • Creating approved content
  • • Following our content guidelines

Implementation & Integration

We provide:

  • • Dedicated onboarding support
  • • System setup assistance
  • • User training
  • • Custom integration support
  • • Technical documentation

Yes, we offer:

  • • API access (higher tiers)
  • • Custom integration capabilities
  • • SCORM 1.2 compliance
  • • Third-party software compatibility

Compliance & Reporting

  • • Automated compliance reporting
  • • Real-time tracking
  • • Progress monitoring
  • • Performance metrics
  • • Custom report generation
  • • Department-specific reporting
  • • Analytics dashboard

  • • Digital certificate issuance
  • • Automated tracking
  • • Compliance monitoring
  • • Record keeping
  • • Easy access and sharing

Contact Information

Phone: +61 (08) 6256 5540

Email: sales@theorangecard.com.au

Address: LAKESIDE CORPORATE Suite 10/24 Parkland Road OSBORNE PARK WA 6017

Website: www.theorangecard.com.au

Still have questions?

Contact our support team for assistance

Contact Us

Request a Demo

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